Privacy Policy

El Murtal informs users of the website about its policy regarding the processing and protection of the personal data of those who access and use this website, in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

Use of this website does not require the user to provide personal data, except when necessary to respond to a specific request.

Data Controller

Controller: Finca Agrícola El Murtal S.L.

Trade name: El Murtal

Tax ID (CIF): B30492169

Registered address: Autovía del Mediterráneo, km 596, 30848, Murcia

Email: elmurtal@elmurtal.es

Phone: +34 968 639131

Types of Data Processed

Depending on how you use the website, we may process the following data:

• Identification and contact data (name, email address, phone number, etc.).
• Browsing and website usage data (IP address, device, cookies).
• Commercial data, in case of subscription to the newsletter.
• Data provided through social media.

Fields marked as mandatory are necessary to process your request. If you do not provide them, we may not be able to deliver the corresponding service.

Purposes of Processing

The user’s personal data may be processed for the following purposes:

• Responding to inquiries or requests made through the website.
• Sending commercial communications and newsletters when the user has subscribed.
• Managing El Murtal’s social media profiles and responding to messages or comments.
• Carrying out statistical and browsing analysis to improve user experience through cookies and analytical tools.

Legal Basis for Processing

The legal basis for processing the user’s personal data is:

• Consent, granted when submitting forms, subscribing to the newsletter, or accepting the use of cookies.
• The application of pre-contractual measures when the user requests information about the services offered.

Consent may be withdrawn at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

Data Retention Period

The user’s personal data will be retained only for the time necessary to fulfill the purposes for which it was collected and, where appropriate, to address any potential legal liabilities arising from the processing. Specifically:

• Inquiries and requests: for the time necessary to respond and subsequently for a maximum period of 1 year.
• Commercial communications and newsletter: until the user unsubscribes.
• Social media: as long as the user maintains a relationship with El Murtal’s profile.
• Browsing data: in accordance with the Cookies Policy.

Disclosure of Data to Third Parties

Personal data will not be disclosed to third parties except where legally required or when necessary for the proper provision of services through technological providers.

The processing of personal data on the social networks where El Murtal is present is governed by their respective privacy policies. El Murtal acts as joint controller with the relevant social network when the user interacts with its official profiles.

International Data Transfers

Some technological providers used by El Murtal may be located outside the European Economic Area. In such cases, international data transfers will be carried out with the appropriate safeguards required by the GDPR, such as adequacy decisions or standard contractual clauses.

User Rights

The user may exercise the following rights at any time:

• Right of access to personal data.
• Right to rectification of inaccurate data.
• Right to erasure of data.
• Right to restriction of processing.
• Right to object to processing.
• Right to data portability.
• Right to withdraw consent at any time.

To exercise these rights, you may send an email to elmurtal@elmurtal.es, indicating the right you wish to exercise. If necessary, proof of identity may be requested.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): https://www.aepd.es

Changes to the Privacy Policy

El Murtal reserves the right to modify this Privacy Policy to adapt it to legislative developments or changes in its activity. In the event of significant changes, users will be informed through appropriate means.

Information about Cookies

This website uses its own and third-party cookies to improve the browsing experience and carry out statistical analysis. Detailed information is available in the Cookies Policy on this website.

Last updated: January 2026